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Why shop at Microsoft Store

Achieve more with powerful products and resources. Elevate the way you work and play.

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Free shipping, no minimum purchase

Enjoy free 2-3 day expedited shipping with any order. For lower carbon emissions1 than standard air freight, we also offer the option of ground shipping (3-7 business days) on eligible orders in the contiguous US.

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Free expert help

Get free expert help with shopping, orders, product training, and more.

Get personal help with your shopping

Book a free online appointment with a Microsoft Store associate who’ll help you compare, choose, and even order the right computer, Microsoft 365 plan, gaming product, and more.

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60-day returns

Enjoy free 60-day returns on any eligible product purchased between now and September 11, 2022.2

Complete peace of mind

Keep your new device up and running with Microsoft Complete.3 Get accidental damage protection5 from drops, spills, and cracked screens. If something goes wrong, you’re covered—simple as that.
A woman checks her phone while using a Surface device at home.

Our price promise

If you make a purchase from Microsoft Store and we lower the price within 30 days, we’ll refund you the difference. Enjoy our price promise for up to 60 days on Surface devices. Some exclusions may apply.4

Easy ways to pay

Take advantage of flexible payment options, all-inclusive entertainment options, easy purchasing, no down payments or initiation fees, and more.

Surface Headphones 2, Surface Laptop 4, and Xbox controller

Explore flexible payment options

We invite you to take advantage of new ways to pay for your Microsoft Store purchases.

Xbox Series X and Xbox Series S consoles surrounded by game characters.

Your all-inclusive pass to Xbox

Get an Xbox Series X or Xbox Series S console, plus 24 months of Xbox Game Pass Ultimate, from $24.99/month for 24 months.6

A person using a Surface device at home

Our promise to Surface customers

Get the most from your new Surface with free shipping, extended free returns, flexible financing, and remote learning options.

A person sits in front of a desktop computer.

Free workshops led by experts

Learn from knowledgeable Microsoft Store associates in real time with free online classes and events that are designed to help improve your skills for working, teaching, and studying from anywhere.

 A customer speaks with a product expert to get their new device set up.

Free setup and training with a product expert

If you've purchased Microsoft 365, Surface, or any other PC device that runs on Windows, our product experts can guide you through the setup process and answer any questions.

Used and new laptops, shown side by side.

Device trade-in program

Send in your used device and get extra cash back. If your device isn't eligible, you can recycle it for free.

  • [1]Based on calculation of carbon emissions for parcel ground shipment compared to parcel air shipment for orders shipped from distribution to customer location within the contiguous US, as conducted by Microsoft based on the Global Logistics Emissions Council Framework, which Microsoft adopted in January 2020.

    [2] Available with eligible consumer purchases only made at Microsoft Store online in the U.S. (including Puerto Rico) and Canada, and at the Microsoft Experience Center in New York from 7/11/22 – 9/11/22. Return process must be started within 60 days after customer receives the device. Business, commercial, and reseller customer purchases not eligible. Items purchased from Microsoft Store can be returned by contacting online Customer Service by chat or phone at 877-696-7786 or by visiting the Microsoft Experience Center in NY. Items purchased from Microsoft Experience Center can only be returned by visiting the Microsoft Experience Center in NY during the return period. Applicable return policy applies to each purchase. See Microsoft Terms of Sale for terms applicable to Microsoft Store purchases. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface; the Microsoft Experience Center honors the Microsoft Store Promise for Surface. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply. 

    [3] Warranties, extended service plans, and Terms & Conditions for your device

    [4] Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, 2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.

    [5] Microsoft Complete for Surface: For covered defects and/or accidental damage, maximum of two (2) claims. Each claim is subject to a $49 deductible. Microsoft Complete for Xbox: For mechanical breakdowns and/or accidental damage claims, maximum of: one (1) Xbox console replacement; two (2) Xbox One standard controller replacements OR one (1) Xbox Elite Controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when such are originally supplied by Microsoft within a single, all-in-one packaged purchase. Microsoft Complete for Type Cover and Microsoft Complete for Xbox Elite Controller: For covered defects and/or accidental damage, maximum of one (1) claims.

    [6] With approval of Citizens One Line of Credit at 0% APR and 24-month term. Subject to individual credit approval. Total payment amount from $599.76; taxes, shipping, and other charges are extra and may vary (estimated retail price with Xbox Series S console; prices will vary by console and retailer). See the Citizens One Line of Credit Agreement for full terms and conditions.

  • *Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.

    **Available with eligible consumer purchases only made at Microsoft Store online in the U.S. (including Puerto Rico) and Canada, and at the Microsoft Experience Center in New York from 7/11/22 – 9/11/22. Return process must be started within 60 days after customer receives the device. Business, commercial, and reseller customer purchases not eligible. Items purchased from Microsoft Store can be returned by contacting online Customer Service by chat or phone at 877-696-7786 or by visiting the Microsoft Experience Center in NY. Items purchased from Microsoft Experience Center can only be returned by visiting the Microsoft Experience Center in NY during the return period. Applicable return policy applies to each purchase. See Microsoft Terms of Sale for terms applicable to Microsoft Store purchases. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface; the Microsoft Experience Center honors the Microsoft Store Promise for Surface. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply. 

Why shop for your business at Microsoft Store

Consider us your trusted business advisor. From expert support to free virtual training, we’re here to help.

Buy more, save more

Whether it’s 5 PCs or 500, our special business pricing ensures you’ll get greater savings the more you purchase.

Trusted Microsoft advisors

From assessing your business needs to assisting with setup and troubleshooting, we're here to help.

Flexible payment options

Financing with Surface All Access for Business and payment plans help take the stress out of shopping for your business.

Free virtual professional workshops and training

Our interactive virtual workshops and training sessions are taught live by Microsoft Store associates that'll help enhance your productivity.

A man in business attire uses a Surface device at a table.

Protect your investment

Every Surface device comes with a minimum one-year warranty for hardware defects and malfunctions,4 plus technical support options. To maximize your Surface investment, you may want more.

A person sits at a desk with a tablet in hand.

Free shipping and returns

Enjoy free 2-3 day shipping and 30-day returns, with 60-day returns for Surface.**

Three Microsoft product experts.

Connect with a product expert

Whether you’ve got a headcount of three or 300, our product experts are here to help you find optimal tech solutions for your business. We’ll help you compare and choose the best hardware, software, and resources that will work within your budget. And once you’re ready, we can get you up to speed with product training sessions.

A woman uses a Surface device to review Excel charts at home.

Our price promise

If you make a purchase from Microsoft Store and we lower the price within 30 days, we’ll refund you the difference. Enjoy our price promise for up to 60 days on Surface devices. Some exclusions may apply.2
  • [1] Warranties, extended service plans, and Terms & Conditions for your device
  • [2] Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, 2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.
  • [3] Up to 10% discount when applicable. This special discount may not be combined with any other offer or promotion.
  • [4] Without prejudice to any legal (statutory) rights to which you may be entitled under your local law, this Warranty lasts for one year from the date of original purchase from Microsoft or an authorized retailer or reseller.
  • [5] Microsoft Complete for Surface: For covered defects and/or accidental damage, maximum of two (2) claims. Each claim is subject to a $49 deductible. Microsoft Complete for Xbox: For mechanical breakdowns and/or accidental damage claims, maximum of: one (1) Xbox console replacement; two (2) Xbox One standard controller replacements OR one (1) Xbox Elite Controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when such are originally supplied by Microsoft within a single, all-in-one packaged purchase. Microsoft Complete for Type Cover and Microsoft Complete for Xbox Elite Controller: For covered defects and/or accidental damage, maximum of one (1) claims.
  • [6] With approval of Citizens One Line of Credit at 0% APR and 24-month term. Subject to individual credit approval. Total payment amount from $599.76; taxes, shipping, and other charges are extra and may vary (estimated retail price with Xbox Series S console; prices will vary by console and retailer). See the Citizens One Line of Credit Agreement for full terms and conditions.
  • *Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.

    **Extended return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.

Why shop for school at Microsoft Store

Save up to 10% with our student discount3 and use your school email address to get Office 365 for free.

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Special discount for students, parents, and educators

K-12 and higher education students, parents, and faculty are eligible year-round for an education discount up to 10% off select products, including Surface devices.3

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Free expert help

Get free expert help with shopping, orders, product training, and more.

Virtual workshop icon

Free virtual workshops

Learn from knowledgeable Microsoft Store associates in real time with free online classes and events that are designed to help improve your skills for working, teaching, and studying from anywhere.

Truck icon for shipping

Free shipping and 60-day returns

Enjoy free shipping to home, campus, wherever—plus free 60-day returns on any eligible product purchased between now and September 11, 2022.4

Two girls use a laptop to do schoolwork outside.

Our price promise

If you make a purchase from Microsoft Store and we lower the price within 30 days, we’ll refund you the difference. Enjoy our price promise for up to 60 days on Surface devices. Some exclusions may apply.2

Complete peace of mind

Keep your new device up and running with Microsoft Complete.1 Get accidental damage protection5 from drops, spills, and cracked screens. If something goes wrong, you’re covered—simple as that. 
A student using a Surface device

Our promise to Surface customers

Get the most from your new Surface with free shipping, extended free returns, flexible financing, and remote learning options.

Students using laptop sitting on the floor

Get Office 365 for free

Use your school email address to get Office 365 Education for free, including Word, Excel, PowerPoint, OneNote, and Microsoft Teams.

Explore flexible payment options

We invite you to take advantage of new ways to pay for your Microsoft Store purchases.

  • [1] Warranties, extended service plans, and Terms & Conditions for your device
  • [2]Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.
  • [3] Up to 10% discount when applicable. This special discount may not be combined with any other offer or promotion.
  • [4]Available with eligible consumer purchases only made at Microsoft Store online in the U.S. (including Puerto Rico) and Canada, and at the Microsoft Experience Center in New York from 7/11/22 – 9/11/22. Return process must be started within 60 days after customer receives the device. Business, commercial, and reseller customer purchases not eligible. Items purchased from Microsoft Store can be returned by contacting online Customer Service by chat or phone at 877-696-7786 or by visiting the Microsoft Experience Center in NY. Items purchased from Microsoft Experience Center can only be returned by visiting the Microsoft Experience Center in NY during the return period. Applicable return policy applies to each purchase. See Microsoft Terms of Sale for terms applicable to Microsoft Store purchases. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface; the Microsoft Experience Center honors the Microsoft Store Promise for Surface. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply. 
  • [5] Microsoft Complete for Surface: For covered defects and/or accidental damage, maximum of two (2) claims. Each claim is subject to a $49 deductible. Microsoft Complete for Xbox: For mechanical breakdowns and/or accidental damage claims, maximum of: one (1) Xbox console replacement; two (2) Xbox One standard controller replacements OR one (1) Xbox Elite Controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when such are originally supplied by Microsoft within a single, all-in-one packaged purchase. Microsoft Complete for Type Cover and Microsoft Complete for Xbox Elite Controller: For covered defects and/or accidental damage, maximum of one (1) claims.
  • *Available with eligible consumer purchases only made at Microsoft Store online in the U.S. (including Puerto Rico) and Canada, and at the Microsoft Experience Center in New York from 7/11/22 – 9/11/22. Return process must be started within 60 days after customer receives the device. Business, commercial, and reseller customer purchases not eligible. Items purchased from Microsoft Store can be returned by contacting online Customer Service by chat or phone at 877-696-7786 or by visiting the Microsoft Experience Center in NY. Items purchased from Microsoft Experience Center can only be returned by visiting the Microsoft Experience Center in NY during the return period. Applicable return policy applies to each purchase. See Microsoft Terms of Sale for terms applicable to Microsoft Store purchases. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface; the Microsoft Experience Center honors the Microsoft Store Promise for Surface. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply. 

    **Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.

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