Our product experts are here to help
We’re here to listen to your needs, answer your questions, and help you find the right solutions for your business tech needs. From product advice to purchase, setup, and training, our experts can guide you every step of the way—for free.
Free business consultation
We can help you identify your company’s specific tech needs, then guide you through your best options for devices, software, and services. We’re also here to discuss all your financing options.
Our team is available Monday – Friday, 5:00 AM - 5:00 PM PT.
Choose the best Surface devices and accessories for hybrid work
Our experts are here to help you find the Surface devices and accessories that will keep your business productive and secure—wherever your employees get work done.
Maximize productivity with Microsoft 365
Grow, manage, and keep your small business more secure with apps like Microsoft Teams, Word, Excel, and PowerPoint. Our experts can help you choose the right Microsoft 365 plan to meet your business needs.
Talk security with our experts
Our small business experts are here to help you find digital security solutions that give you control, protection, and peace of mind.
How to book an appointment
Choose your topic
Select ‘Book a consultation’ and choose the type of advice you’re looking for. This will help us connect you with the right expert.
Pick your day and time
Pick an available day and time and provide us with some basic info.
Get your video link
We’ll send you a confirmation email with a Microsoft Teams video link. (You can turn off your camera if you’d prefer an audio call.)
Manage your appointment
If you need to change anything about your appointment, just follow the instructions in your confirmation email.
Meet some of our experts
Ryan, business product expert
Since joining Microsoft Store in 2015, Ryan has helped countless business customers find just-right solutions for their unique needs. He gets a kick out of showing customers what’s possible and seeing their companies transform. When he’s not plugged in, he loves to hit the outdoors for hiking and camping.
Erol, business product expert
Erol has worked remotely for Microsoft Store the last two years, so he’s experienced firsthand the importance of Microsoft Teams. He considers the app a gamechanger for his business customers, too (and not just because they can wear pajamas on a call). He's danced with MC Hammer on live TV and run the NYC Marathon twice, but his proudest achievement is being dad to his three-year-old daughter.
Jordan, business product expert
Half a decade on the job and Jordan still gets fired up about helping new customers find solutions to their unique business challenges. He likens it to solving puzzles—with different pieces coming together to fill in the big picture. After a hard day of problem-solving, he loves to play video games, read comic books, or plan his next hiking vacation.
Frequently asked questions
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There is no associated cost or expectation to purchase. Our product experts are here to answer your questions, discuss technology options for your business, and provide insightful advice with zero pressure to buy.
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During a consultation, your product expert will listen to understand your tech needs, then guide you through your best options for devices, software, and resources.
-
Yes. Our product experts will give you the option to add items to your own cart or let them add items to your cart and complete the transaction on your behalf. We can also discuss payment solutions available through Microsoft Store for businesses. A Microsoft Store account is required to complete a transaction.
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No. These sessions will support you specifically with assessing technology options for your business needs. If you need technical support to solve an issue or want to browse FAQs on a product you own, please visit Microsoft Support for help.
Why shop at Microsoft Store for your business
Consider us your go-to specialists for Microsoft products and services. Whether you’re a company of three or 300, our product experts can help you find the right Microsoft devices, software, and resources to meet your goals and grow your business. Learn more
Business product experts here to help
We can answer questions, help you find the right solutions for your business, and save time and IT resources on deployment.
Savings and flexible financing
Maximize your IT budget with flexible payment options, discounts on multiple devices, and more.
Coverage and protection plans
Safeguard your investment with accidental damage coverage, next-business-day replacement, SSD data retention, and more.
Free training
Build your skills with a product expert. Get your team to sign up for online training courses or book an appointment for one-on-one learning.
- Take advantage of Microsoft’s free customized business consultations to receive personalized advice on how Microsoft can support your business through Microsoft 365, Teams, Windows, Surface, remote work, VPN, security, backup solutions, and other devices and software. Meet with a product expert who’ll discuss your business needs, answer your questions, offer tailored solutions, and who can even discuss financing options with no obligation. Plus, learn about the benefits of a Microsoft Complete for Business warranty and how you can protect your devices and extend your coverage.
- You must be over the age of 18 to book an appointment.
Free education consultation
Devices and solutions ideal for school systems
Microsoft Education product experts are here to help you find solutions that empower everyone—students, educators, and staff—by supplying them with devices and software that meet their individual needs.
Free training and educator resources
Whether you need training to ensure devices are set up properly or your staff wants to learn more about Microsoft 365 apps—we're here to help.
How to book an appointment
Choose your topic
Select ‘Book a consultation’ and choose the type of advice you’re looking for. This will help us connect you with the right expert.
Pick your day and time
Pick an available day and time and provide us with some basic info.
Get your video link
We’ll send you a confirmation email with a Microsoft Teams video link. (You can turn off your camera if you’d prefer an audio call.)
Manage your appointment
If you need to change anything about your appointment, just follow the instructions in your confirmation email.
Meet some of our experts
Jordan, business product expert
Half a decade on the job and Jordan still gets fired up about helping new customers find solutions to their unique business challenges. He likens it to solving puzzles—with different pieces coming together to fill in the big picture. After a hard day of problem-solving, he loves to play video games, read comic books, or plan his next hiking vacation.
Ryan, business product expert
Since joining Microsoft Store in 2015, Ryan has helped countless business customers find just-right solutions for their unique needs. He gets a kick out of showing customers what’s possible and seeing their companies transform. When he’s not plugged in, he loves to hit the outdoors for hiking and camping.
Erol, business product expert
Erol has worked remotely for Microsoft Store the last two years, so he’s experienced firsthand the importance of Microsoft Teams. He considers the app a gamechanger for his business customers, too (and not just because they can wear pajamas on a call). He's danced with MC Hammer on live TV and run the NYC Marathon twice, but his proudest achievement is being dad to his three-year-old daughter.
Frequently asked questions
-
There is no associated cost or expectation to purchase. Our product experts are here to answer your questions and walk you through viable hardware and software solutions.
-
During a consultation, your product expert will listen to understand your tech needs, then guide you through your best options for devices, software, and resources, so you’re set up for success.
-
Yes. Our product experts will give you the option to add items to your own cart or let them add items to your cart and complete the transaction on your behalf. A Microsoft Store account is required to complete a transaction.
-
No. These sessions will support you specifically with assessing technology options for your organization’s needs. If you need technical support to solve an issue or want to browse FAQs on a product you own, please visit Microsoft Support for help.
Why shop for your school at Microsoft Store?
Consider us your trusted education advisor. From expert support to free virtual training, we’re here to help.
Buy more, save more
Our special school pricing ensures that you’ll get great savings the more you purchase.
Trusted Microsoft education advisors
From assessing your school needs to assisting with training, we’re here to help. Schedule a free consultation appointment.
Free school training, workshops, and videos
Learn from knowledgeable Microsoft Store associates in real time with free online classes and events that are designed to help improve your skills for working, teaching and studying from anywhere.
- Take advantage of Microsoft’s free customized consultations from education experts to receive personalized advice on Microsoft 365, Teams, Windows, Surface, remote work, VPN, security, backup solutions, and other devices and software. Meet with a product expert who’ll discuss your educational needs, financing options, and how Microsoft products and services can help with no obligation. Whether you’re a K-12 or higher education institution, we can guide you through the best options for devices, software, and services.
- You must be over the age of 18 to book an appointment.
Free product training
Free one-on-one Microsoft 365 training, on your schedule
Our product experts offer training sessions to help you make the most of Microsoft 365 apps like PowerPoint, Outlook, and Excel. Connect with us to build skills to help boost your team’s productivity, collaboration, and security.
Grow your skills with free on-demand trainings and workshops
Take your small business to the next level with a variety of free skilling and training topics.
How to book an appointment
Choose your topic
Select ‘Book a training appointment’ and choose the type of product you’d like training on. This will help us connect you with the right expert.
Pick your day and time
Pick an available day and time and provide us with some basic info.
Get your video link
We’ll send you a confirmation email with a Microsoft Teams video link. (You can turn off your camera if you’d prefer an audio call.)
Manage your appointment
If you need to change anything about your appointment, just follow the instructions in your confirmation email.
Meet some of our experts
Jordan, business product expert
Half a decade on the job and Jordan still gets fired up about helping new customers find solutions to their unique business challenges. He likens it to solving puzzles—with different pieces coming together to fill in the big picture. After a hard day of problem-solving, he loves to play video games, read comic books, or plan his next hiking vacation.
Ryan, business product expert
Since joining Microsoft Store in 2015, Ryan has helped countless business customers find just-right solutions for their unique needs. He gets a kick out of showing customers what’s possible and seeing their companies transform. When he’s not plugged in, he loves to hit the outdoors for hiking and camping.
Erol, business product expert
Erol has worked remotely for Microsoft Store the last two years, so he’s experienced firsthand the importance of Microsoft Teams. He considers the app a gamechanger for his business customers, too (and not just because they can wear pajamas on a call). He's danced with MC Hammer on live TV and run the NYC Marathon twice, but his proudest achievement is being dad to his three-year-old daughter.
Frequently asked questions
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There is no associated cost. We are happy to help you learn how to use and make the most of your Microsoft products.
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Our product experts can help you learn essential skills and explore features in Microsoft 365, Surface, or any PC device that runs on Windows Pro.
-
No. These sessions will help you learn how to use and make the most of your Microsoft products. If you need technical support to solve an issue or want to browse FAQs on a product you own, please visit Microsoft Support for help.
Why shop at Microsoft Store for your business
Consider us your go-to specialists for Microsoft products and services. Whether you’re a company of three or 300, our product experts can help you find the right Microsoft devices, software, and resources to meet your goals and grow your business. Learn more
Business product experts here to help
We can answer questions, help you find the right solutions for your business, and save time and IT resources on deployment.
Savings and flexible financing
Maximize your IT budget with flexible payment options, discounts on multiple devices, and more.
Coverage and protection plans
Safeguard your investment with accidental damage coverage, next-business-day replacement, SSD data retention, and more.
Free training
Build your skills with a product expert. Get your team to sign up for online training courses or book an appointment for one-on-one learning.
- Take advantage of Microsoft’s free product training on Microsoft 365, Teams, Windows, Surface, remote work, VPN, security, backup solutions, and other devices and software. Get one-on-one training sessions led by Microsoft business product experts in real time. Meet with a product expert who’ll discuss your business or educational needs, and how Microsoft products and services can help with no obligation.
- You must be over the age of 18 to book an appointment.
Frequently asked questions
Top questions
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There is no associated cost or expectation to purchase on any of the appointments available from Microsoft Store. Our product experts are available to answer questions and provide insightful advice with zero pressure to buy.
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You do not need to download the Microsoft Teams app to join an appointment; however, attending via the Teams app will offer an optimal experience.
How to join a meeting with Teams app installed (PC, tablet, or smartphone):
If Teams is installed on your device, simply select the “Join your appointment” button provided in your confirmation or reminder emails. A Store Associate will meet you in the session once you have joined the Teams meeting.
How to join a meeting via web browser (no Teams app needed):
If Teams isn’t installed on your machine, you will be directed to sign in as a guest through a web browser. We recommend that you use Microsoft Edge or Chrome to ensure a fully supported experience. Other browsers may experience problems joining the session. Once you have clicked on the “Join your appointment” button (which can be found in your confirmation or reminder emails), select “Allow” when prompted by the browser for access to your microphone and camera. (You’ll have the option to mute your microphone and turn off video before joining and at any point during the call.) Then provide your name and select the “Join now” button to enter the virtual lobby. A Microsoft Store associate will admit you into the session.
How to join a meeting via smartphone or tablet (no Teams app needed):
Once you have clicked on the “Join your appointment” button (which can be found in your confirmation or reminder emails), you will be directed to sign in as a guest through your mobile browser. Enter your name and select the “Get started” button. Select “Allow” when prompted by the browser for access to your microphone and camera. (You’ll have the option to mute your microphone and turn off video before joining and at any point during the call.) Select “Join meeting lobby” and a Microsoft Store associate will admit you into the session.
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Business and education consultations last up to 60 minutes and product training sessions last up to 30 minutes. If you need more time, your product expert will be happy to help you schedule a follow-up during your initial call.
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Appointments are offered Monday – Friday, 5:00 AM - 5:00 PM PT.
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No. These sessions will support you specifically with either purchasing, setup, or training on your new device or software. If you need technical support to solve an issue or want to browse FAQs on a product you own, please visit Microsoft Support for help.
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No. You have the option to turn your camera off or on at any point during the call.
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Some customers find it useful to record the session for reference, but it’s up to you. At the beginning of the session, you’ll be given the option to record. You can then opt in, or out.
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Yes. Captions can be turned on during the conversation.
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Yes, but you’ll need to do this on your first call with the expert. Ask the expert during the appointment to schedule a follow-up session for you.
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Yes. You can book for someone else as long as they’re 18 years or older and plan to attend the session.
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You can make changes to your booking here. You’ll need the confirmation number found in your confirmation email.
Business consultation
-
There is no associated cost or expectation to purchase. Our product experts are here to answer your questions, discuss technology options for your business, and provide insightful advice with zero pressure to buy.
-
During a consultation, your product expert will listen to understand your tech needs, then guide you through your best options for devices, software, and resources.
-
Yes. Our product experts will give you the option to add items to your own cart or let them add items to your cart and complete the transaction on your behalf. We can also discuss payment solutions available through Microsoft Store for businesses. A Microsoft Store account is required to complete a transaction.
-
No. These sessions will support you specifically with assessing technology options for your business needs. If you need technical support to solve an issue or want to browse FAQs on a product you own, please visit Microsoft Support for help.
Education consultation
-
There is no associated cost or expectation to purchase. Our product experts are here to answer your questions and walk you through viable hardware and software solutions.
-
During a consultation, your product expert will listen to understand your tech needs, then guide you through your best options for devices, software, and resources, so you’re set up for success.
-
Yes. Our product experts will give you the option to add items to your own cart or let them add items to your cart and complete the transaction on your behalf. A Microsoft Store account is required to complete a transaction.
-
No. These sessions will support you specifically with assessing technology options for your organization’s needs. If you need technical support to solve an issue or want to browse FAQs on a product you own, please visit Microsoft Support for help.
Product training
-
There is no associated cost. We are happy to help you learn how to use and make the most of your Microsoft products.
-
Our product experts can help you learn essential skills and explore features in Microsoft 365, Surface, or any PC device that runs on Windows Pro.
-
No. These sessions will help you learn how to use and make the most of your Microsoft products. If you need technical support to solve an issue or want to browse FAQs on a product you own, please visit Microsoft Support