Praise in Viva Insights

You can use this feature in the Microsoft Viva Insights app to recognize the contributions of your employees and coworkers. Praise messages are shown as notifications in Teams. You can have a praise message delivered in a private chat, or for wider recognition, in a Teams channel conversation.

You can also set reminders to send acclaim on a regular basis to your coworkers and view your praise history. See Set a praise reminder and Praise history for details.

Note

The praise app is a messaging extension of Microsoft Teams that you can access in the Viva Insights app. For more information, see Messaging extensions.

Send praise

To send praise, open the praise feature in one of the following ways:

Send praise from the Viva Insights Home page

  1. On the Home page, select Send praise button on the Send praise to your colleagues card, which is located on the Home page at center left.

    Screenshot that shows Praise on Home page.

  2. When the Praise page opens, the badge defaults to Awesome. If you’d like to send a different badge with your praise message, select a new choice:

    Screenshot that shows selecting a praise badge.

  3. Add the name of the person you want to praise.

  4. Choose the visibility of this praise. To make this choice, you first need to decide whether you want to keep the praise private between you and the recipient or to make it visible (as a form of kudos, for example) to everyone in a Teams channel:

    • To make the praise message appear privately in a 1:1 chat between you and the recipient, select 1:1 chat. This option is available only if you and the recipient have already participated in a Teams chat together.

    • To let all the members of a Teams channel or subchannel see the praise message, select Teams channel. This option is available only if all of the praise recipients are participants in the Teams channel or subchannel that you choose.

  5. (Optional) In the Note field, add a personalized note.

  6. (Optional) Select Preview.

    • Inspect your praise on the left panel. If you need to edit it, select Edit. Change the badge choice, the recipients list, or the personalized note.

    Screenshot that shows the message preview.

  7. When it's ready to go, select Send.

Send praise from the Teams content pane using the Praise messaging extension

In Viva Insights, you can always send praise directly from the Home page, which does not require installing the Praise messaging extension.

To use the Teams messaging extension:

  1. Below the Type a new message field, select Praise.

    Screenshot that shows selecting the Praise icon.

    (If the Praise feature doesn't appear, follow the steps in Find the Praise feature.)

  2. When the Praise modal opens, the badge defaults to Awesome. If you want to send a different badge with your praise message, select a new choice.

    Screenshot that shows selecting a new badge.

  3. If you’re in a group chat or channel, add the name of the person you want to praise. In a 1:1 chat, the name defaults to the other person in the chat.

  4. (Optional) In the Note field, add a personalized note of up to 500 characters.

  5. (Optional) Select Preview.

  6. When it's ready to go, select Send.

Find the Praise feature

  1. Below the Type a new message field, select more options (the ellipsis):

    Screenshot that shows selecting the ellipsis.

  2. In the Find an app field, start typing "praise" and then select the Praise app to open it.

    Screenshot that shows typing to find the Praise app.

    The Praise app opens.

  3. Continue with the steps in Send praise from the Teams content pane using Praise messaging extension.

Set praise reminders

Remind yourself to send praise to coworkers. Praise reminders are always recurring; this helps you build the habit of letting coworkers know that you appreciate their contribution.

Note

  • You can schedule praise reminders for any day of the week, including days not configured as workdays in your Outlook settings.
  • The time you select will apply to every day on which you'll see reminders. You can't set different times for different days of the week.
  • The reminder might not arrive at exactly the scheduled time, but most reminders appear within five minutes before their scheduled time. For example, if your reminder is scheduled for 5:00, the reminder could appear between 4:55 and 5:00.

You can set praise reminders either from the Home page or the Settings page:

From the Home page:

  1. On the Send praise to your colleagues card, select the Send praise button.
  2. On the Praise page, configure your reminder through the card on the right. Screenshot that shows Praise reminder on the Praise page.

From the Settings page:

  1. Select the ellipses (...) at the top of any page, then select Settings.

  2. Select Praise from the left pane.

  3. In the praise reminder settings, move the Reminder toggle to On, then select the time of day and day of the week you want to be reminded.

    Screenshot that shows Praise reminder settings on the Settings page.

    On the day of the week and time that you configured, the Viva Insights app will remind you to send praise. Selecting the reminder notification opens the Praise feature, after which you can continue with the steps in Send praise from the Viva Insights Home page.

Praise history

Note

Praise history is only available for users with Exchange Online mailboxes. Mailboxes hosted on-premises aren't supported. For more details about plans, refer to our FAQ.

In the Looking back section on the Praise page, you can see the history for as many as 24 messages that you have either sent or received over the last six months. This history includes any praise sent or received through this page and through the Teams messaging extension.

Screenshot that shows Praise history.

This history includes related praise details, such as the type of badge, who the sender and receiver were, the date and time it was sent, and so on. You can also view the original praise in the Teams chat by selecting Go to message within the detailed view of the badge.

You can also access your personal praise history by selecting Review your praise history in the Praise section that shows within your Teams channel Posts. This link only shows you your own personal history that nobody else can see.

Praise recommendations

At the top of the Praise page, you'll see praise recommendations for your top collaborators. Recommendations provide pre-populated suggestions to send praise based on signals such as collaboration activity. If you're a manager, the app recommends team members you haven't praised in a while. To start your message, select the Start praise button.

Screenshot that shows Praise recommendations.

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