Manage third-party app subscriptions for your organization

You can manage licenses and billing for third-party apps in the new Microsoft 365 admin center. Updated features include enhanced subscription management, improved access to billing information, and improved flexibility for managing bills. Subscription management is based on Microsoft's updated commerce platform. This applies to software-as-a-service apps that customers purchase directly, or from a third-party provider.

How to get software-as-a-service apps

There are a few ways to purchase third-party apps.

  • Direct purchase – Customers can directly purchase subscriptions from Azure Marketplace, or AppSource.
  • Partner purchase – Work with a partner through Partner Center to purchase subscriptions.
  • Microsoft proposal – Respond to a proposal from Microsoft Sales that includes third-party apps.

Once customers purchase the apps and accept the Microsoft Customer Agreement, they can manage them in Microsoft 365 admin center.

App providers sell their apps either at a flat rate, or by purchasing licenses for users.

  • Flat rate – Also called site-based pricing, apps are priced with a monthly or annual price. On the app page, license quantity is listed at Unlimited.
  • Licenses – Apps are priced by license. Customers assign licenses to each user in their organization

Supported geographic locations

Commercial marketplace offerings can be purchased in 141 geographies as defined by the customer's billing address, and transactions can be completed in 17 currencies. The following table lists each supported geographic location, its ISO 3166 two-digit alpha code, and the assigned currency.

A CSP can purchase an offer in Partner Center in their end customer's currency so they can bill them in that same currency. For additional information on this, refer to these FAQs.

Country/Region Name ISO-2 Currency
(All offer types)
Currency
(Consulting service offers only)
Afghanistan AF USD AFN, EUR, USD
Albania AL USD ALL, EUR, USD
Algeria DZ USD DZD, EUR, USD
Andorra AD EUR EUR, USD
Angola AO USD AOA, EUR, USD
Argentina AR USD ARS, EUR, USD
Armenia AM USD AMD, EUR, USD
Australia AU AUD AUD, EUR, USD
Austria AT EUR EUR, USD
Azerbaijan AZ USD AZN, EUR, USD
Bahrain BH USD BHD, EUR, USD
Bangladesh BD USD BDT, EUR, USD
Barbados BB USD BBD, EUR, USD
Belarus BY USD BYN, EUR, USD
Belgium BE EUR EUR, USD
Belize BZ USD BZD, EUR, USD
Bermuda BM USD BMD, EUR, USD
Bolivia BO USD BOB, EUR, USD
Bosnia and Herzegovina BA USD BAM, EUR, USD
Botswana BW USD BWP, EUR, USD
Brazil BR BRL* BRL, EUR, USD
Brunei BN USD BND, EUR, SGD, USD
Bulgaria BG EUR BGN, EUR, USD
Cabo Verde CV USD CVE, EUR, USD
Cameroon CM USD EUR, USD, XAF
Canada CA CAD CAD, EUR, USD
Cayman Islands KY USD EUR, KYD, USD
Chile CL USD CLP, EUR, USD
China** CN N/A N/A
Colombia CO USD COP, EUR, USD
Costa Rica CR USD CRC, EUR, USD
Côte d'Ivoire CI USD EUR, USD, XOF
Croatia HR EUR EUR, HRK, USD
Curaçao CW USD ANG, EUR, USD
Cyprus CY EUR EUR, USD
Czechia CZ EUR CZK, EUR, USD
Denmark DK DKK DKK, EUR, USD
Dominican Republic DO USD DOP, EUR, USD
Ecuador EC USD EUR, USD
Egypt EG USD EGP, EUR, USD
El Salvador SV USD EUR, USD
Estonia EE EUR EUR, USD
Ethiopia ET USD ETB, EUR, USD
Faroe Islands FO DKK DKK, EUR, USD
Fiji FJ AUD AUD, EUR, FJD, USD
Finland FI EUR EUR, USD
France FR EUR EUR, USD
Georgia GE USD EUR, GEL, USD
Germany DE EUR EUR, USD
Ghana GH USD EUR, GHS, USD
Greece GR EUR EUR, USD
Guatemala GT USD EUR, GTQ, USD
Honduras HN USD EUR, HNL, USD
Hong Kong SAR HK USD EUR, HKD, USD
Hungary HU EUR EUR, HUF, USD
Iceland IS EUR EUR, ISK, USD
India IN INR EUR, INR, USD
Indonesia ID USD EUR, IDR, USD
Iraq IQ USD EUR, IQD, USD
Ireland IE EUR EUR, USD
Israel IL USD EUR, ILS, USD
Italy IT EUR EUR, USD
Jamaica JM USD EUR, JMD, USD
Japan JP JPY EUR, JPY, USD
Jordan JO USD EUR, JOD, USD
Kazakhstan KZ USD EUR, KZT, USD
Kenya KE USD EUR, KES, USD
Korea (South) KR KRW EUR, KRW, USD
Kuwait KW USD EUR, KWD, USD
Kyrgyzstan KG USD EUR, KGS, USD
Latvia LV EUR EUR, USD
Lebanon LB USD EUR, LBP, USD
Libya LY USD EUR, LYD, USD
Liechtenstein LI EUR CHF, EUR, USD
Lithuania LT EUR EUR, USD
Luxembourg LU EUR EUR, USD
Macao SAR MO USD EUR, MOP, USD
Malaysia MY USD EUR, MYR, USD
Malta MT EUR EUR, USD
Mauritius MU USD EUR, MUR, USD
Mexico MX USD EUR, MXN, USD
Moldova MD USD EUR, MDL, USD
Monaco MC EUR EUR, USD
Mongolia MN USD EUR, MNT, USD
Montenegro ME USD EUR, USD
Morocco MA USD EUR, MAD, USD
Namibia NA USD EUR, NAD, USD, ZAR
Nepal NP USD EUR, NPR, USD
Netherlands NL EUR EUR, USD
New Zealand NZ NZD EUR, NZD, USD
Nicaragua NI USD EUR, NIO, USD
Nigeria NG USD EUR, NGN, USD
North Macedonia MK USD EUR, MKD, USD
Norway NO NOK EUR, NOK, USD
Oman OM USD EUR, OMR, USD
Pakistan PK USD EUR, PKR, USD
Palestinian Authority PS USD EUR, ILS, JOD, USD
Panama PA USD EUR, PAB, USD
Paraguay PY USD EUR, PYG, USD
Peru PE USD EUR, PEN, USD
Philippines PH USD EUR, PHP, USD
Poland PL EUR EUR, PLN, USD
Portugal PT EUR EUR, USD
Puerto Rico PR USD EUR, USD
Qatar QA USD EUR, QAR, USD
Romania RO EUR EUR, RON, USD
Russia RU RUB EUR, RUB, USD
Rwanda RW USD EUR, RWF, USD
Saint Kitts and Nevis KN USD EUR, USD, XCD
Saudi Arabia SA USD EUR, SAR, USD
Senegal SN USD EUR, USD, XOF
Serbia RS USD EUR, RSD, USD
Singapore SG USD BND, EUR, SGD, USD
Slovakia SK EUR EUR, USD
Slovenia SI EUR EUR, USD
South Africa ZA USD EUR, USD, ZAR
Spain ES EUR EUR, USD
Sri Lanka LK USD EUR, LKR, USD
Sweden SE SEK EUR, SEK, USD
Switzerland CH CHF CHF, EUR, USD
Taiwan TW TWD EUR, TWD, USD
Tajikistan TJ USD EUR, TJS, USD
Tanzania TZ USD EUR, TZS, USD
Thailand TH USD EUR, THB, USD
Trinidad and Tobago TT USD EUR, TTD, USD
Tunisia TN USD EUR, TND, USD
Turkey TR USD EUR, TRY, USD
Turkmenistan TM USD EUR, TMT, USD
Uganda UG USD EUR, UGX, USD
Ukraine UA USD EUR, RUB, UAH, USD
United Arab Emirates AE USD AED, EUR, USD
United Kingdom GB GBP EUR, GBP, USD
United States US USD EUR, USD
U.S. Virgin Islands VI USD EUR, USD
Uruguay UY USD EUR, USD, UYU
Uzbekistan UZ USD EUR, USD, UZS
Vatican City (Holy See) VA EUR EUR, USD
Venezuela VE USD EUR, USD, VES
Vietnam VN USD EUR, USD, VND
Yemen YE USD EUR, USD, YER
Zambia ZM USD EUR, USD, ZMW
Zimbabwe ZW USD EUR, USD

* For customers in Brazil, the commercial marketplace through Cloud Solution Providers (CSP) uses USD.

** Free and BYOL VM images only.

Activate third-party apps

Admins must activate third-party apps before assigning them to users. These apps are activated in the third-party publisher's portal.

  1. In the admin center, go to the Billing > Your products > Apps page.
  2. Find and select the app you want to manage.
  3. Under Settings & actions, select Manage in publisher's portal.

You'll be directed to the app publisher's site where you can activate the app.

Manage third-party apps

Admins manage third-party apps in two locations: Microsoft 365 admin center, and the third-party app provider's portal.

Here's what you can do in each portal.

Microsoft 365 admin center App publisher portal
Change license quantity
Manage how you pay your bill
Manage how you pay your bill
Change payment method (credit card)
View invoice
Cancel app subscription
Set up app (once for each app)
Assign licenses to users
Technical support

After the app is activated, it remains active unless it's canceled, expires, or if payment isn't kept current. These events change the app status to disabled. Once an app is disabled, it can't be reactivated. To continue using the app, buy another copy of it.

Assign licenses

Admins need to activate third-party apps before assigning them to users. They're activated in the third-party publisher's portal. On the app page, under Settings & actions, select the link to assign licenses.

  1. In the admin center, go to the Billing > Your products > Apps page.
  2. Find and select the app you want to manage.
  3. Under Settings & actions, select the link to Manage in publisher's portal.

Change license quantity

Admins can change the number of licenses owned by their organization. This only applies to apps purchased with seat-based pricing.

  1. In the admin center, go to the Billing > Your products > Apps page.
  2. Find and select the app you want to manage.
  3. Select Change license quantity.

Manage payment methods

Software-as-a-service apps each have a billing profile assigned to them. Billing profiles let you customize what products are included on your invoice, and how you pay your invoices. They include:

  • Payment methods – Credit cards or check/wire transfer
  • Contact information – Billing address and a contact name
  • Roles – Roles that allow you to change the billing profile, pay bills, or use the payment method on the billing profile to make purchase.

For more information on billing profiles, see Understand billing profiles.

Change the billing profile on a software-as-a-service app subscription

  1. In the admin center, go to the Billing > Your products > Apps page.
  2. Find and select the app you want to manage.
  3. Next to Billing profile, select Edit.

For more information on invoices, see Understand your bill or invoice.

Cancel a software-as-a-service app subscription

You can cancel a software-as-a-service app from the app page.

  1. In the admin center, go to the Billing > Your products > Apps page.
  2. Find and select the app you want to manage.
  3. Under Settings & actions, select Cancel subscription.