Microsoft 365 Reports in the admin center

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You can easily see how people in your business are using Microsoft 365 services. For example, you can identify who is using a service a lot and reaching quotas, or who may not need a Microsoft 365 license at all. Perpetual license model will not be included in the reports.

Reports are available for the last 7 days, 30 days, 90 days, and 180 days. Data won't exist for all reporting periods right away. The reports become available within 48 hours.

Watch: Act on a usage report in Microsoft 365

Check out this video and others on our YouTube channel.

How to get to the Reports dashboard

  1. In the admin center, go to the Reports > Usage page.
  1. In the admin center, go to the Reports > Usage page.
  1. Click the View more button from the at-a-glance activity card for a service (such as email or OneDrive) to see the report detail page. On that page, different reports for the service are provided in tabs.

    The Usage dashboard.

Who can see reports

People who have the following permissions:

  • Global admins: We recommend that only a few people in your company have this role. It reduces the risk to your business.

  • Exchange admins

  • SharePoint admins

  • Skype for Business admins

  • Global reader (with no user details)

  • Usage Summary Reports reader (with no user details)

  • Reports reader

  • Teams Administrator

  • Teams Communications Administrator

  • User Experience Success Manager (with no user details)

To learn more, see About admin roles and Assign admin roles.

Which activity reports are available in the admin center

Depending on your subscription, here are the available reports in all environments.

Report Public GCC GCC-High DoD Office 365 operated by 21Vianet
Microsoft browser usage Yes No1 No1 No1 No1
Email activity Yes Yes Yes Yes Yes
Email apps usage Yes Yes Yes Yes Yes
Mailbox usage Yes Yes Yes Yes Yes
Office activations Yes Yes Yes Yes Yes
Active Users Yes Yes Yes Yes Yes
Microsoft 365 groups Yes Yes Yes Yes Yes
Microsoft 365 Apps usage Yes Yes No1 No1 Yes
OneDrive for Business user activity Yes Yes Yes Yes Yes
OneDrive for Business usage Yes Yes Yes Yes Yes
SharePoint site usage Yes Yes Yes Yes Yes
SharePoint activity Yes Yes Yes Yes Yes
Microsoft Teams user activity Yes Yes Yes Yes N/A2
Microsoft Teams device usage Yes Yes Yes Yes N/A2
Microsoft Teams usage activity Yes Yes Yes Yes N/A2
Yammer activity Yes Yes N/A2 N/A2 N/A2
Yammer device usage Yes Yes N/A2 N/A2 N/A2
Yammer groups activity report Yes Yes N/A2 N/A2 N/A2
Forms activity Yes Yes No1 No1 No1
Dynamics 365 Customer Voice activity Yes Yes N/A2 N/A2 N/A2
Skype for Business Online activity Yes Yes No1 No1 Yes
Skype for Business Online conference organized activity Yes Yes No1 No1 Yes
Skype for Business Online conference participant activity Yes Yes No1 No1 Yes
Skype for Business Online peer-to-peer activity Yes Yes No1 No1 Yes
Viva Learning activity Yes N/A N/A N/A N/A
Viva Insights activity Yes Yes N/A N/A N/A
Project activity Yes Yes N/A N/A N/A

N/A1: The report is in plan to be released in the future. The Microsoft 365 Roadmap will be updated before the release. N/A2: The service is not available in the environment so no plan to release the report.

How to view licensing information

  • To see how many licenses you have assigned and unassigned, in the admin center, go to the Billing > Licenses page.

  • To see who is licensed, unlicensed, or guest, in the admin center, go to the Users > Active users page.

How to view usage information for a specific user

Use the service reports to research how much a specific user is using the service. For example, to find out how much mailbox storage a specific user has consumed, open the Mailbox usage report, and sort the users by name. If you have thousands of users, export the report to Excel so you filter through the list quickly.

You can't generate a report where you enter a user's account and then get a list of which services they are using and how much.

There are circumstances where new users show up as unknown. This is usually due to occasional delays in creating user profiles.

Show user details in the reports

By default, user details will be hidden for all reports.

Your user list will look like this:

Reports - anonymized user list.

If you want to unhide user-level information when you're generating your reports, a global administrator can quickly make that change in the admin center.

Reports provide information about your organization's usage data. By default, reports display information with identifiable names for users, groups, and sites. Starting September 1, 2021, we are hiding user information by default for all reports as part of our ongoing commitment to help companies support their local privacy laws.

Global administrators can revert this change for their tenant and show identifiable user information if their organization's privacy practices allow it. It can be achieved in the Microsoft 365 admin center by following these steps:

  1. In the admin center, go to the Settings > Org Settings > Services page.

  2. Select Reports.

  3. Uncheck the statement Display concealed user, group, and site names in all reports, and then save your changes.

Beginning on June 23, 2022, an API will gradually become available to all environments for global admins to change this setting without needing to visit the Microsoft 365 admin center. The API details are below:

The URL is https://graph.microsoft.com/beta/admin/reportSettings

Two methods have been approved for this API:

API Methods.

The report will only contain a Privacy Setting property. For more information on Graph API, see Use the Microsoft Graph API. Global admins can use the Software Development Kit (SDK) or directly call the API using any program language with network ability. We recommend using Graph Explorer.

It'll take a few minutes for these changes to take effect on the reports in the reports dashboard. This setting also applies to the Microsoft 365 usage reports in Microsoft Graph and Power BI and the usage reports in Microsoft Teams Admin center. Showing identifiable user information is a logged event in the Microsoft Purview compliance portal audit log.

What happens to usage data when a user account is deleted?

Whenever you delete a user's account, Microsoft will delete that user's usage data within 30 days. Deleted users will still be included in the Activity chart totals for the periods they were active in, but will not appear in the User Details table.

However, when you select a particular day, up to 28 days from the current date, the report show the user's usage for that day in the User Details table.

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