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How to change the main Outlook display - left side/sidebar
Fellow Office users. I am on Office 365 Version 2212 Build 15928.20216 My outlook shows a bar on the left side that goes vertical with icons for mail, people, calendar, tasks. i want to get that to the bottom of the main outlook screen. I cannot find a…


Junk email folder moved to other subfolder, how to repair?
One of our users called that her Junk email folder had disappeared in the Outlook client, but still visible in OWA. After some searching I retrieved the folder under the Notes folder: Identity: <username>@<domain>.nl\Notities\Ongewenste…


Can't create new folders on Macbook after updating Outlook
Hi can't set up new folders, rename old folders or move content from one folder to another. Was working fine until I updated it to 16.68 version. The add new folder is not visible. Really irritating. Any news on a fix or way around this? …


2021 Outlook Email Navigation Pane on left interfering with email flow, how do I remove or move??
We read right to left and as I am in my email many times a day the new navigation pane on the left of my Outlook email is distracting to work with. It is interfering with my daily work flow of over 500 emails. How do I remove, or move these files from my…


Outlook categories in a shared calendar
I am an EA who manages my boss's calendar. I have full delegate permissions but am unable to change her outlook categories. Thank you.


unable to send an email= Your message wasn't delivered because the recipient's email provider rejected it.
Emails are being sent back with : Your message wasn't delivered because the recipient's email provider rejected it. Remote server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. HELP


M android phone, android 12 can't use Company portal app and also other apps
Please help I need to log in via Company portal application in order to be able to use Microsoft Teams, Outlook, Onedrive and Sharepoint. It is said that my phone/device can't use to log in my company account. I am using INFINIX Smart 7 android phone.…


Why is my personal info not enough to overide 2-step verification
I need to reset my password but i have lost my phone, i can not login to the 2-step authenticator on my new phone to reset my password because it requires a code from the 2-step verification app that i am trying to login into? i tried the reset form but…


After E-Mail Import into Outlook, E-Mails doesn't show up
As I already stated in this thread https://answers.microsoft.com/en-us/outlook_com/forum/all/after-e-mail-import-into-outlook-e-mails-doesnt/0be3270a-15bc-4ca6-83e4-9b44d7fb0fd6 I can't find the Imported E-mails. The Imported E-Mails been saved on an…


Anti-spam policy set to default is now all of a sudden quarantining internal users emails
Hi All, I have several users complaining that emails they have sent or received from some internal users are missing or sent to junk folder. I haven't changed any policies in a while and this wasn't happening past a few days ago. Wondering if anyone can…


My Outlook can't login. Says user name and password do not match. When I try to reset the password, I get error messages.
I have been trying to log in to Outlook and it tells me that user name and password don't match. I cannot reset the password for Outlook. I have been working with Apple reps and have not been able to solve the problem. I rely heavily on email. The app…


Search for messages by keyword.
How does Outlook retrieve messages with common keywords? I often can't find old messages when searching for them, and I have to enter more/as few characters to get the messages I want.


How do I fix the Information Column Microsoft Outlook 2019
Using Microsoft Outlook 2019. I have a client the changed her Outlook panes. All are back to normal except what I call the Information pane. (Folders Pane, Information Pane and Reading Pane) At the top the Information pane shows a “”Search Bar”, “All,…


How can I reset my forgotten password when it says I don't have enough information on the form.
I have another account which I am having trouble getting into because it says that I do not have enough information, I have filled in as much as I could besides the part where it says any emails that I have received or sent. I don't think I received any…


How to fix Outlook 2019 win10 keeping mail on server in pop3 selection no longer working
Previously with live mail on windows 10 the setting retain mail on server was working for my pop3 emails In January 2023 started to use new Outlook App for email pop3 and all the emails were deleted from my ISP SERVER despite settings selected to save…


How to get Outlook Add-in Report message/phishing to work in Citrix Desktop
When attempting to report a message in outlook this error message is present: "We're sorry, we couldn't access Report Message. Make sure you have a network connection. If the problem continues, please try again later." Also, it spins:…


We are implementing s/mime for one of our clients - Can we configure bulk client cert to GAL
We need to configure 20 senders, and 1500 external certificates. is there a way we can import the client's certificates to our GAL so that the users themselves do not have to configure the 1500 client certs?


Issue with email name changing
Hi, please assist in updating the user email in outlook with the new name. Recently user changed her name. I went to AD and changed her name with the new one. I went to the Attribute editor to update the smtp: old name, SMTP: New name—AD sync with Google…


When will On My Computer folders be available in Outlook for MAC?
I have seen that "On My Computer" folders were added to a beta back in Dec2022. I currently am using Outlook 16.71, but the "On My Computer" folders are still not supported. I am relegated to using legacy mode, because I must have my…


'Do Not Forward' encryption on Outlook emails
Hi, I am wondering if there is any way to allow users to view of an email with 'Do Not Forward' encryption, when they are not a recipient of it. To explain the issue, I am part of an Internal Audit department and we are finding that colleagues that are…

