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Mamaylya
Step 3 of the setup process for Microsoft Dynamics 365 Guides. In this step, you download and install the PC and HoloLens apps.
mamaylya
10/17/2022
article
Download and install the Dynamics 365 Guides apps (PC and HoloLens)
v-brycho

Dynamics 365 Guides setup, step 3: Download and install the apps (PC and HoloLens)

[!NOTE] Before you complete this step of the setup process, be sure to see step 2, Install the Dynamics 365 Guides solution.

There are two [!includecc-microsoft] [!includepn-dyn-365-guides] apps:

  • PC authoring app

  • [!includepn-hololens] app, which has an Author mode and an Operate mode

You can install both apps from [!includecc-microsoft] Store, as described in the next section.

[!NOTE] If you can't access [!includecc-microsoft] Store because of company policies, contact your admin about distributing the app.

If you're an admin, and your company uses [!includecc-microsoft] Store for Business to distribute your apps, you can have users install the apps either from your organization's private store or from an email link that you send. See the instructions later in this topic.

Download the PC app

  1. Make sure that your computer that runs [!includepn-ms-windows-short] 10 is running build 10.0.17134 (April 2018 update) or later.

  2. On your computer, go to Start Start button > [!includecc-microsoft] Store Store button, and then search for "[!includepn-dyn-365-guides]."

  3. In [!includecc-microsoft] Store, select Get to download and install the application.

    [!TIP] You can make sure that the PC app is automatically updated to be compatible with the latest Dynamics 365 Guides solution version by turning on the Update apps automatically setting in the Microsoft Store.

  4. Learn how to open and sign in to the PC app.

Launch the HoloLens app

Dynamics 365 Guides is pre-installed on all HoloLens 2 devices and is pinned to the Start menu. Use the Start gesture to open the Start menu. Learn how to sign in to the HoloLens app.

[!NOTE] If Dynamics 365 Guides isn't pinned to the Start menu, learn how to install and sign in to the HoloLens app.

We recommend that you update HoloLens to newer versions when they become available. For information about how to use Windows Update for Business, see Manage updates to HoloLens. You can also manually update your HoloLens.

[!TIP] You can make sure that the HoloLens app is automatically updated to be compatible with the latest Dynamics 365 Guides solution version by turning on the Update apps automatically setting in the Microsoft Store.

Distribute the apps through Microsoft Store for Business

  1. Open Microsoft Store for Business.

  2. Get the apps.

  3. Select one of the following distribution methods:

What's next?

After you've completed this step of the setup process, move on to step 4, Set up Power BI reports.

If you have trouble with any of the procedures in this step, you can get help in the following ways:

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